Privacy Policy

1. Introduction

92 PKR Gaming ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform and services.

By using the 92 PKR platform, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Date of birth and age verification
• Address and location information
• Banking and payment information
• Government-issued identification documents
• Username and password

2.2 Gaming Information

We collect information related to your gaming activities:

• Game preferences and playing history
• Deposit and withdrawal transactions
• Winnings and losses
• Referral activities and commissions
• Customer support interactions

2.3 Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system and device identifiers
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Account Management: To create and manage your gaming account
• Service Provision: To provide gaming services and process transactions
• Verification: To verify your identity and age for legal compliance
• Customer Support: To respond to your inquiries and provide assistance
• Security: To protect against fraud and unauthorized access
• Marketing: To send promotional offers and updates (with your consent)
• Analytics: To improve our services and user experience
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and banking services
• Customer support and communication
• Data analytics and security services
• Technical infrastructure and hosting

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Prevent fraud or illegal activities
• Protect the safety of our users and the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: All sensitive data is encrypted using industry-standard protocols
• Secure Servers: Data is stored on secure servers with restricted access
• Access Controls: Strict access controls limit who can view your information
• Regular Audits: We conduct regular security audits and assessments
• Employee Training: Our staff is trained on data protection best practices
• Incident Response: We have procedures in place to respond to security incidents

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing your information
• Objection: Object to certain uses of your information
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided in the Contact Us section.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Prevent fraud and maintain security

When your account is closed, we will retain certain information for a reasonable period as required by law or for legitimate business purposes.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

If you believe we have collected information from a child under 18, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +92 XXX XXXXXXX
• Address: Pakistan

We will respond to all privacy-related inquiries within 48 hours during business days.